During an assessment under our new approach
Date of Assessment: 6 August 2025 to 7 August 2025. Windhill Green Medical Centre is a GP practice and delivers services to around 24,350 patients under a contract held with NHS England. The practice is operated by the Saltaire and Windhill Medical Partnership, and was formed at the merger of two separate practices in 2019. The service operates from a main site at Windhill Green Medical Practice located at 2 Thackley Old Road, Shipley, BD18 1QB, and at three other sites Saltaire Medical Centre, Richmond Road, Shipley, BD18 4RX, Cliffe Avenue Surgery, Cliffe Avenue, Baildon, Shipley, BD17 6NT, and Cottingley Surgery, 73 Littlelands, Bingley, BD16 1QA.
The National General Practice Profiles shows that the practice serves a population whose ethnicity is predominantly White (86.1%), with other ethnicities being Asian (9.5%), Black (0.9%), Mixed (2.6%) and Other (0.9%). Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of their patient population, the context the service was working within, and how this impacted service delivery.
The practice works closely with other partners and stakeholders such as their local primary care network (PCN) to deliver extended and enhanced services. Services are delivered by 10 GP Partners, 10 salaried GPs, 3 advanced nurse practitioners, 1 advanced clinical practitioner, 8 practice nurses, and 5 healthcare assistants. Clinical staff were supported by a business manager, an appointment management team, a reception team, a data and coding team, a secretarial team, and a team who manage the Emerald Suite (which runs specialist services, some of which are hospital services that are run in the community rather than at hospital). This latter service did not form part of the assessment.
The practice was last inspected in March 2016 when it was rated as outstanding overall, with outstanding ratings for effective, caring and well-led. At this assessment, the rating has changed to good. At this assessment we found that some of those areas previously regarded as outstanding practice were now embedded throughout the majority of GP practices. Whilst the provider had maintained this good practice, the threshold to achieve an outstanding rating overall had not been reached.