We carried out a review of the data available to us about Depax Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Depax Care, you can give feedback on this service.
Depax Care is a domiciliary care service providing care and support to people living in their own homes in the Sheffield area. At the time of our inspection there were five people using the service.
People’s experience of using this service and what we found
There was a quality monitoring system in place, but this needed further embedding to ensure the provider had clear systems in place to safely manage and monitor the service before it expanded.
We have made a recommendation that the provider implements the quality assurance systems, embeds them into practice and uses them as a tool to continually drive improvements.
Overall, people felt safe in the company of staff. Relatives agreed that their family members were safe. People's care plans provided staff with the information they needed to support people and to understand their preferences and choices.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service had recruitment processes in place to ensure suitable staff were employed. General and individual risks were assessed and managed well. Medicines were managed effectively, and the provider ensured all infection control measures were followed by staff.
Systems were in place for people to raise concerns and for the registered manager to receive feedback from people who used the service. This enabled them to monitor the quality of the service being provided to people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 20 February 2020 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date of registration.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.