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Inspection Summary


Overall summary & rating

Good

Updated 5 March 2021

Franklin House is a care home that provides 24-hour residential care for up to 39 people, some of whom are living with dementia. At the time of our inspection there were 34 people living at the home.

We found the following examples of good practice.

The home was clean and well-maintained. The communal areas had recently been refurbished and provided pleasant spaces for people to spend time in.

There was a screening procedure in place for visitors to the home, to help minimise infection transmission. This included completion of a health questionnaire, temperature checking and completion of a lateral flow COVID-19 test.

Staff had received infection prevention and control training, including how to safely put on and take off PPE. There was plenty of PPE available throughout the home and we observed staff wearing it correctly.

People who used the service and staff were regularly tested for COVID-19 in line with government guidance and had been vaccinated against it.

Staff helped people to stay in touch with family and friends through phone and video calls and through social media. Some ‘window’ visits were permitted.

The service had coped well with a recent outbreak of COVID-19.

Inspection areas

Safe

Good

Updated 5 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 5 March 2021

Caring

Good

Updated 5 March 2021

Responsive

Good

Updated 5 March 2021

Well-led

Good

Updated 5 March 2021