Updated 23 January 2023
Baxter Education Centre Northwest is run by Baxter Healthcare Limited. Baxter Education Centre is a residential training facility where staff teach NHS patients how to manage their peritoneal dialysis. The service delivers training to approximately 140 patients each year. The centre does not see patients under the age of 18 years but does offer training to parents of children who required dialysis. These parents attend the centre for training without the child.
Baxter Education Centre Northwest in Swinton, Manchester opened in June 2018. The registered manager had been in post since the centre opened.
The Baxter Education Centre employed a supervisor, two nurses and a night housekeeper. Patients are referred to the service through their own NHS Trust. The centre was open five days per week and closed at weekends.
The building had a small entrance hall with a secure reception area. On the ground floor there were two adjoining clinical training rooms each with a storeroom, one sluice room, one meeting room, a plant room, two toilets, a cleaning storeroom and an open plan kitchen/living area for patients. Upstairs there were five bedrooms with adjoining ensuite bathrooms, one of the bedrooms was designed for disabled access, one meeting room, one staff kitchen, one staff toilet, a server room, a large storeroom and a cleaning storeroom. There was disabled lift access between the ground and first floor.
The service was inspected in December 2021 and rated inadequate. Due to the concerns we found, we told the registered manager they were failing to comply with the relevant requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We served 2 warning notices under Section 29 of the Health and Social Care Act 2008. We then carried out a focused inspection in April 2022 and found the service had made significant improvements to be compliant with the warning notices.