Brighton Station Health Centre is a GP treatment centre offering general practitioner, sexual health and walk-in services. The GP and walk-in services are open from 8am to 8pm seven days a week. The sexual health service provides pre-bookable and walk-in appointments seven days a week from 9am to 12pm and from 3pm to 7pm.

The service is provided by Care UK (Primary Care) Limited who provide central support that includes clinical and policy guidance as well as other support functions such as clinical governance and quality assurance. There is a local medical director (24 hours) and a new services medical director (8 hours), two salaried GPs and eight self-employed GPs (male and female). There is a lead nurse practitioner (male), six bank nurse practitioners (walk-in service), two sexual health nurses and two bank sexual health nurses, one bank practice nurse and a healthcare assistant (female). There is a senior service manager and delivery service manager, administrative managers and a team of administrative and reception staff.

Services are provided from:

Aspect House, 84 – 87 Queens Road, Brighton, East Sussex, BN1 3XE, and;

Boots, 129 North Street, Brighton BN1 2BE

The sexual health and walk in centre services were based at the Queens Road site and the registered patient service (known as Practice Plus) was based at the North Street site. Practice Plus included a telephone and electronic triaging service that was managed by a team of call handlers based in Dudley. Practice Assist is a GP telephone service ran by Care UK as part of their 111 services based in Southall. Patients contacting the practice via the triage app or telephone service who needed to be reviewed by a doctor would either be booked into a face to face appointment at the North Street site or they would have a telephone appointment with a GP based in Southall.

The practice is registered for four registered activities. Diagnostic and screening procedures, Family planning services, Maternity and midwifery services and also Treatment of disease, disorder or injury. The service was not registered for surgical procedures although they were providing these. The registered manager told us they believed it to be an administrative error and took action to address this at the time of inspection.

There are approximately 9,000 registered patients within the GP practice. In addition, the walk-in centre has the provision to undertake 37,000 walk in consultations per year, approximately 15% of these are for sexual health services.

The practice has a patient demographic where approximately 85% of patients are aged between 20 and 49 years. Less than 8.5% are aged between 50 and 89 years of age. Approximately 6.5% of the patient population is under 18.

More information in relation to the practice can be found on their website www.brightonstationhealthcentre.nhs.uk