• Doctor
  • GP practice

Archived: Dr Sanjeev Juneja Also known as Marlowe Park Medical Centre Dr Sanjeev Juneja

Overall: Good read more about inspection ratings

Wells Road, Strood, Rochester, Kent, ME2 2PW (01634) 719692

Provided and run by:
Dr Sanjeev Juneja

All Inspections

8 May 2019

During an annual regulatory review

We reviewed the information available to us about Dr Sanjeev Juneja on 8 May 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

15 March 2016

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Sanjeev Juneja on 19 and 20 May 2015. Breaches of the legal requirements were found. Following the comprehensive inspection, the practice wrote to us to tell us what they would do to meet the legal requirements in relation to the breaches.

We undertook this focussed inspection on 15 March 2016, to check that the practice had followed their plan and to confirm that they now met the legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Dr Sanjeev Juneja on our website at www.cqc.org.uk.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

19 and 20 May 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Dr Sanjeev Juneja (also known as Marlowe Park Medical Centre) on 19 and 20 May 2015. The inspection was carried out over two days as there was insufficient time to establish enough information in one day. Overall the practice is rated as good.

Specifically, we found the practice to be good for providing effective, caring, responsive and well-led services. It required improvement for providing safe services.

Our key findings were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, reviewed and addressed.
  • Not all risks to patients were assessed and well managed.
  • Patient’s needs were assessed and care was planned and delivered in line with current legislation. Staff had received some training appropriate to their roles. However, not all training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in decisions about their care and treatment. Information to help patients understand the services available was easy to understand. Staff treated patients with kindness and respect, and maintained confidentiality.
  • Patients said they experienced few difficulties when making appointments and urgent appointments were available the same day.
  • There was a leadership structure and staff felt supported by management. The practice took into account the views of patients and those close to them as well as engaging with staff when planning and delivering services.

However, there were areas of practice where the provider needs to make improvements.

Importantly the provider must;

  • Review medicines management records and the system used to monitor blank prescription forms.
  • Ensure all staff are up to date with relevant training.
  • Review infection control management to ensure all areas of the practice are clean and comply with national infection control guidance.
  • Review risk assessment activity to include all risks to patients.
  • Ensure the practice is able to respond to medical emergencies in line with national guidance.

The provider should also;

  • Revise its governance processes and ensure that all documents used to govern activity are up to date and contain relevant contact details.
  • Ensure all relevant staff are made aware of clinical audit results.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice