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Archived: Dr Sanjeev Juneja Good Also known as Marlowe Park Medical Centre Dr Sanjeev Juneja

Inspection Summary


Overall summary & rating

Good

Updated 19 May 2016

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Sanjeev Juneja on 19 and 20 May 2015. Breaches of the legal requirements were found. Following the comprehensive inspection, the practice wrote to us to tell us what they would do to meet the legal requirements in relation to the breaches.

We undertook this focussed inspection on 15 March 2016, to check that the practice had followed their plan and to confirm that they now met the legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Dr Sanjeev Juneja on our website at www.cqc.org.uk.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Inspection areas

Safe

Good

Updated 19 May 2016

At our previous comprehensive inspection on 19 and 20 May 2015 the practice had been rated as requires improvement for providing safe services.

  • The practice had been unable to demonstrate it was fully compliant with national guidance on infection prevention and control.
  • The practice did not have a system to monitor blank prescription forms.
  • The practice had been unable to demonstrate that all staff were adequately trained for all the roles they carried out.
  • The practice had been unable to demonstrate they were able to respond to a medical emergency in line with national guidance.

At our focussed follow-up inspection on 15 March 2016, the practice provided records and information to demonstrate that the requirements had been met.

  • The practice demonstrated it was managing infection prevention and control in line with national guidance.
  • There was now a system to monitor blank prescription forms.
  • All staff had now received up to date safeguarding training and fire safety training.
  • The practice was now able to demonstrate they were able to respond to a medical emergency in line with national guidance.

Effective

Good

Updated 19 May 2016

Caring

Good

Updated 19 May 2016

Responsive

Good

Updated 19 May 2016

Well-led

Good

Updated 19 May 2016

Checks on specific services

People with long term conditions

Good

Updated 17 September 2015

The practice is rated as good for the care of people with long-term conditions. Service provision for patients with long-term conditions included dedicated clinics with a recall system that alerted patients as to when they were due to re-attend. The practice employed staff trained in the care of patients with long-term conditions. The practice supported patients to manage their own long-term conditions. Specific health promotion literature was available.

Families, children and young people

Good

Updated 17 September 2015

The practice is rated as good for the care of families, children and young people. Services for mothers, babies, children and young people at Marlowe Park Medical Centre included access to midwives and health visitor care. Specific health promotion literature was available. The practice held regular multi-professional staff meetings that included staff who specialised in the care of mothers, babies and children.

Older people

Good

Updated 17 September 2015

The practice is rated as good for the care of older people. Patients over the age of 75 had been allocated a dedicated GP to oversee their individual care and treatment requirements. Patients were able to receive care and treatment in their own home from practice staff as well as district nurses and palliative care staff. There were plans to help avoid older patients being admitted to hospital unnecessarily. Specific health promotion literature was available as well as details of other services for older people. The practice held regular multi-professional staff meetings that included staff who specialised in the care of older people.

Working age people (including those recently retired and students)

Good

Updated 17 September 2015

The practice is rated as good for the care of working age people (including those recently retired and students). The practice provided a variety of ways this patient population group could access primary medical services. These included appointments from 8am to 12noon and 3pm to 6pm Monday to Friday as well as 7am to 8am on Tuesdays and Wednesdays. Appointments and repeat prescriptions could be accessed on-line. Specific health promotion literature was available.

People experiencing poor mental health (including people with dementia)

Good

Updated 17 September 2015

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia). This patient population group had access to psychiatrist and community psychiatric nurse services as well as local counselling services. Specific health promotion literature was available. The practice held regular multi-professional staff meetings that included staff who specialised in the care of patients experiencing poor mental health.

People whose circumstances may make them vulnerable

Good

Updated 17 September 2015

The practice is rated as good for the care of people living in vulnerable circumstances. The practice offered primary medical service provision for people in vulnerable circumstances in a variety of ways. Patients not registered at the practice could access services and interpreter services were available for patients whose first language was not English. Specific health promotion literature was available. Specific screening services were also available.