The Care Quality Commission
  • Services in your home
  • Homecare service

Hales Group Limited - Norfolk

Overall: Inadequate read more about inspection ratings

First Floor, 17 Hellesdon Park Road, Norwich, NR6 5DR (01603) 358639

Provided and run by:
Hales Group Limited

Overview

Latest assessment: 13 May 2025 Report published: 2 October 2025

  • Safe

    Inadequate

  • Effective

    Inadequate

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Inadequate

Specialisms / services

  • Personal care
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Eating disorders
  • Learning disabilities
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments
  • Substance misuse problems

Who runs this service

  • Organisation

    Hales Group Limited - Norfolk is run by Hales Group Limited

  • Mrs Zoe Marie Dent
    Registered Manager

  • Mr Jeffrey George Fowler
    Nominated Individual