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Review carried out on 9 September 2021

During a monthly review of our data

We carried out a review of the data available to us about Creda House on 9 September 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Creda House, you can give feedback on this service.

Inspection carried out on 20 June 2019

During a routine inspection

About the service

Creda House is a residential care home providing personal care for up to five people.

The service was a large home, near to Stafford town centre. The service did not have any signs outside to identify it as a care home and was decorated to feel homely. At the time of the inspection there was one person living at the home.

People’s experience of using this service and what we found

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Staff knew the person well and provided support that met their needs and enabled them to take part in activities within the home and community in line with their wishes.

The person was supported with kindness and consideration. Staff knew how to keep the person safe and had received training in safeguarding and how to reduce the risks of harm from occurring.

The person received medications safely and risks to them had been assessed and managed to identify and reduce any known risks. The person was supported to access healthcare services as needed. Routine checks and audits were conducted to ensure that all aspects of the service were being delivered safely as planned.

The person’s rights were protected. They received kind support and assistance to have choice and control over their day to day lives. The person’s preferences were known, and staff provided personalised encouragement and enabled them to do as much as possible for themselves.

Effective monitoring systems were in place that checked if the home was well managed and delivered care that was supportive. This enabled people to have a good quality of life. The person and staff were encouraged to provide feedback about the home and the management team were keen to identify other improvements that could be made to support people and further improve their well-being.

The registered manager was aware of their responsibility to report events that occurred within the home to the CQC and other external agencies, complying with the regulations.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

This service was registered with us on 12/03/2018 and this is the first inspection.

Why we inspected

This was a planned inspection based on our timescales for inspection following registration.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.