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Supported Living Staffordshire Good

Inspection Summary


Overall summary & rating

Good

Updated 11 December 2020

About the service

Supported Living Staffordshire is a service offering personal care to 16 people living within their own homes. The service supports adults with learning disabilities and autism. 14 people are supported within a collection of supported living homes and two people live in their own homes within the community.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were cared for by staff in a way that kept them safe and protected them from avoidable harm. People received their medicines when they needed them, and systems were in place to ensure that medicines were administered safely and that adequate supplies were available. Accidents and Incidents were investigated, and measures were taken to prevent re-occurrences. The staff knew and followed infection control principles.

The feedback on the leadership of the service and the registered manager from people and staff was positive. There were effective governance systems in place to monitor the quality of service and the health, safety of welfare of people. The service worked effectively with other agencies as partners in care to achieve the best outcomes for people they supported.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection:

The last rating for this service was good (published July 2019)

Why we inspected

We undertook this focussed inspection due to complaints we had received that the service was not supporting people safely and that staff did not interact with people using the service in an appropriate manner.

This report only covers our findings in relation to the Key Questions Safe and Well led. The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has remained Good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Supported Living Staffordshire on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 11 December 2020

The service was safe

Details are in our Safe findings below

Effective

Good

Updated 11 December 2020

Caring

Good

Updated 11 December 2020

Responsive

Good

Updated 11 December 2020

Well-led

Good

Updated 11 December 2020

The service was well led

Details are in our well led findings below