Dr Amanullah Shamsher Khan Also known as Khan Medical Practice

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We looked for evidence that staff protected people from avoidable harm and made sure care was delivered from environments that were clean and well maintained. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

The service detected and controlled potential risks in the care environment. They made sure equipment, facilities and technology supported the delivery of safe care. Whilst the service was not responsible for the building itself, they ensured that all areas under their responsibility was maintained to keep people safe.

The service had contracts to ensure the premises was maintained. Staff and leaders completed health and safety risk assessments and undertook audits to ensure they had identified and addressed all risks. The service had a business continuity plan which was regularly reviewed and outlined how the service should continue to operate in the event of a disruption.

The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.

The service employed a range of clinical and non-clinical roles, which included GPs, nurses, a pharmacist, receptionists and an administrator. Leaders ensured staff were up to date with their training which the service had deemed mandatory and operated within their agreed areas of competence. Staff told us they were given time to complete training where needed. The service followed safe recruitment procedures when employing staff, which were in line with national legislation. This included identity checks, review of qualifications, obtaining of professional references and a Disclosure and Barring Service check (DBS). We also found that where clinical staff were required to register with an independent regulatory body for healthcare professionals this was also appropriately checked.

The service assessed and managed the risk of infection. They detected and controlled the risk of it spreading and shared concerns with appropriate agencies promptly.

We found evidence that, where required, the service had appropriate systems in place to manage infection control. The building was an NHS building in which they were one of a number of GP practices based within. The provider had a lease agreement outlining what they were responsible for. We found that IPC within the part of the building they were leasing was their responsibility and they had an IPC lead in place to offer support and guidance to the staff. Staff we spoke with knew who the IPC lead person was and confirmed they had received IPC training. We saw evidence of monitoring taking place that ensure IPC standards were being followed. During our on-site visit, the equipment reviewed was noted to be visibly clean and well maintained. The service’s infection prevention and control (IPC) lead conducted risk assessments and audits to ensure compliance and took action where necessary to mitigate any identified risks.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.