• Doctor
  • GP practice

Dr Amanullah Shamsher Khan Also known as Khan Medical Practice

Overall: Good read more about inspection ratings

Pinfold Health Centre, Field Road, Bloxwich, Walsall, West Midlands, WS3 3JP (01922) 775194

Provided and run by:
Dr Amanullah Shamsher Khan

Assessment report published 14 July 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of Assessment: 21 May 2026. Dr Amanullah Shamsher Khan is a GP practice and delivers services to approximately 2,341 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 83.1% White, 82% Asian, 3.0% Mixed, 4.7% Black and 1.0% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 1 decile (1of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience. We found that management support was always available whenever required due to staff absence.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

People could access care, treatment and support when they needed it. The provider ensured they were alert to any discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.

The service had a clear vision and strategy in place, which considered the needs of people who used their service and the wider community and staff. We found that staff understood their individual roles and responsibilities. Governance processes ensured staff understood what actions, behaviours and performance were expected of them.

People's experience of this service

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. Representatives from the PPG described their experience of the service as positive. This included feedback received and data from the latest National GP Patient Survey and NHS Friends and family test. They described how staff treated them with kindness andcompassion and respected their privacy, which showed most people were satisfied.