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Inspection carried out on 19 February 2019

During a routine inspection

About the service: Alison Crescent is a residential care home that was registered to provide personal care for one person living with a learning disability and autism. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when out with people.

For more details, please read the full report which is on the CQC website at

People’s experience of using this service:

• The home applied the principles and values of Registering the Right Support and other best practice guidance. These ensured the person who lives at the home can live as full a life as possible and achieve the best possible outcomes that include control, choice, inclusion and independence.

• The person’s support focused on them having as many opportunities as possible for them to gain new skills and experiences, become more independent and have the best possible quality of life.

• The person received care which was centred around their needs, protected them from avoidable harm and ensured they received the healthcare they needed.

• The culture in the home was positive, inclusive and one of continuous learning, promoted effectively by the provider, registered manager and other managers.

• Respect for the person was at the heart of the home's vision and values. Staff listened to the person, respected their choices and valued them as an individual.

• The home met the characteristics of Good in all areas.

• More information is in the full report.

Rating at last inspection: This is the first time the home has been inspected since it registered.

Why we inspected: This was a comprehensive planned inspection as it was a new registration.

Follow up: We will continue to monitor this home and plan to inspect in line with our reinspection schedule for those services rated Good.