Baldock Manor

This means we looked for evidence that people's care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment, the rating has remained. This meant people's outcomes were consistently good, and people's feedback confirmed this.

Staff completed comprehensive care plans of patient needs that were detailed, personalised, holistic, recovery-oriented and included patients views.

Treatment delivered was in line with current based good practice and standards.

Staff ensured patients health and well-being were supported.

Staff worked effectively across teams to support patients.

Staff monitored patients care and treatment outcomes to continuously ensure they were improving the care they delivered.