• Care Home
  • Care home

Oakworth Manor Care Home

Overall: Requires improvement read more about inspection ratings

Colne Road, Oakworth, Keighley, West Yorkshire, BD22 7PB (01535) 643814

Provided and run by:
Oakworth Manor Residential Home Limited

Important: The provider of this service changed. See old profile

All Inspections

11 February 2022

During an inspection looking at part of the service

Oakworth Manor provides personal care and accommodation for up to 30 older people, some of whom are living with dementia. At the time of the inspection there were 26 people living at the home.

We found the following examples of good practice.

A robust screening process was in place for all visitors. This included checks of visitor’s temperatures and proof of a negative lateral flow devise test. Checks were also made of visiting professionals vaccination status. There was clear signage at the entrance to the home and access to personal protective equipment (PPE) and sanitiser.

The home was clean and well maintained and enhanced cleaning schedules were maintained. This reduced the risk of cross infection.

Safe visiting was taking place with consideration of which entrance to use to minimise footfall in the home. The home had also created a visitors pod and outside seating area to facilitate alternatives to indoor visits. Time had been taken to discuss with people and relatives about where and how visits took place and this had been written down in people’s care plans.

The provider had policies and procedures in place to ensure infection prevention and control measures were followed. Staff had completed recent refresher training. The registered manager promoted a culture of ongoing learning and improvement. They worked closely with the local authority COVID-19 team and Infection, Prevention and Control Team to ensure best practise was followed. .

30 July 2020

During an inspection looking at part of the service

About the service

Oakworth Manor is a care home providing accommodation and personal care for up to 30 older people, including people living with dementia. At the time of the inspection there were 25 people living at the home.

People’s experience of using this service and what we found

People and relatives were happy with the care provided.

The home was well organised and the registered manager worked alongside the staff team providing consistent and supportive leadership.

Improvements had been made to quality assurance systems and shortfalls identified at the last inspection had been fully addressed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 14 May 2019). At this inspection we found improvements had been made and the provider was no longer in breach of regulation.

Why we inspected

We undertook this targeted inspection to check whether the requirement action we previously served in relation to Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met. The overall rating for the service has not changed following this targeted inspection and remains requires improvement.

CQC have introduced targeted inspections to follow up on regulatory breaches or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Oakworth Manor on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

9 April 2019

During a routine inspection

About the service: Oakworth Manor is a residential care home in Oakworth, Keighley. At the time of the inspection it was providing personal care to 14 people aged 65 and over.

People’s experience of using this service:

People and relatives praised the overall standard of care within the home. They said care was appropriate and met individual needs. People praised the food and the friendly nature of staff.

Some improvements were needed to the safety of the service. People received their medicines as prescribed, but some improvements were needed to medicine care planning and checks were not in place to assess the competency and skills of staff. Overall there were sufficient staff, although staffing levels did vary from day to day. We found some improvements were needed to recruitment practices to ensure safe practice was consistently followed.

People said they felt safe and we saw safeguarding procedures were followed to keep people safe. Risks to people’s health and safety were assessed and staff understood the people they were supporting.

People had a good choice of food and action was taken to ensure people maintained a healthy weight. The service liaised with health professionals to help meet people’s needs.

Staff supported people in the least restrictive way possible; the policies and systems in the service supported this practice. However, the service needed to better evidence the involvement of people and their relatives in care planning and decision making.

People’s care needs were assessed and clear care plans were in place to help inform staff practice. Staff knew people well and their individual needs and requirements. Staff promoted people’s independence and ensured they had access to a wide range of activities.

There was a nice atmosphere within the home with staff and people getting on well. The registered manager was ‘hands on’ and assisted with care and support. They knew people and their individual needs well.

Systems to assess, monitor and improve the service were in place but needed to be made more robust. For example, systems should have been operated to ensure the staff training was kept up to date, recruitment procedures consistently safely followed, medicines management systems were aligned with best practice and all building checks were consistently completed.

Policies and procedures were in place. However, the service needed to seek and utilise best practice guidance (such as from the National Institute for Health and Care Excellence (NICE)) to inform policy and care practice in areas such as Diabetes, Dementia, and Medicines Management.

We identified one breach of regulation relating to Regulation 17 (Good governance) of the Health and Social Care Act (2008) Regulated Activities 2014 Regulations.

Rating at last inspection: This was the first inspection of the service since the registered provider changed in April 2018.

Why we inspected: This was a routine planned inspection as the service had not been inspected before under the current provider.

Follow up: We have asked the provider to send us an action plan detailing how it will make the necessary improvements to the service. We check the required improvements have been made at the next inspection of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk