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Weyspring Park Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 30 December 2021

About the service

Weyspring Park is registered to provide nursing care and residential care for up to 34 people. People had a range of care needs, including people living with dementia, Parkinson’s disease, schizophrenia and other mental health conditions. At the time of our inspection, 31 people were living at the service.

The service is a country house in a remote location. It has been adapted and extended to ensure it is fully accessible. People have their own bedrooms, and some have en suite bathrooms. There are communal areas and extensive grounds.

People’s experience of using this service and what we found

Improvements had been made to the way staff supported people to manage their behaviour. There were improved practices to ensure medicines were managed safely. People were working with staff to ensure their care plans and risk assessments were person centred and provided guidance to meet their needs and preferences. These processes need to continue and become fully embedded into practice.

Systems were in place to protect people from the risk of abuse and improper treatment. Staff knew how to identify potential harm and report concerns. People told us that they felt safe

The culture of the service was positive, and people and staff were complimentary of the management and provider. Improvements had been made to systems and process that monitored the quality of the service being delivered and accuracy of records. These improvements need to be sustained and become fully embedded into practice.

People were treated with kindness and compassion and staff were friendly and respectful. People and their relatives told us they were happy with the service they received. Their feedback included “The staff are lovely, and they keep things going”. And, “They are very nice people. I like it very much”. People were encouraged to make decisions about the care they received. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was Inadequate (14 June 2021). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

This service has been in Special Measures since 15 June 2021. During this inspection the provider demonstrated that improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.

Why we inspected

This was a planned inspection based on the previous rating.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

We carried out an unannounced comprehensive inspection of this service on 22 March, 8 April and 5 May 2021. Breaches of legal requirements were found in the following regulations. Safe care and treatment, Safeguarding service users from abuse and improper treatment, Staffing and Good governance. The provider completed an action plan after the last inspection to show what they would do and by when to improve.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Effective and Well-led which contain those requirements. The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from inadequate to requires improvement. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Weyspring Park on our website at www.cqc.org.uk.

Follow up

We will continue to monitor the service through the providers monthly report on conditions. We will speak with the provider following this report being published to discuss how they will make changes to ensure they improve their rating to at least good. We will work with the local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 30 December 2021

The service was not always safe.

Details are in our safe findings below.

Effective

Good

Updated 30 December 2021

The service was not always effective.

Details are in our effective findings below.

Caring

Good

Updated 30 December 2021

Responsive

Good

Updated 30 December 2021

Well-led

Requires improvement

Updated 30 December 2021

The service was not always Well-led.

Details are in our Well-led findings below/