The Care Quality Commission
  • Dentist
  • Dentist

Forest Gate Dental Care

Hazel Farm Road, Totton, Southampton, Hampshire, SO40 8WU (023) 8066 3551

Provided and run by:
Forest Gate Dental Care

Important: The partners registered to provide this service have changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 6 October 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Forest Gate Dental Care is part of Colosseum Dental UK a dental group provider. The practice is in Totton, Hampshire and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 13 staff, of which there were 3 dentists, 3 dental nurses, 1 trainee dental nurse, 1 dental therapist, 2 dental hygienists, 2 receptionists and the practice manager. The Clinical Governance Lead for the group was also present on the day to support the practice during inspection. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist and practice manager.

23 August 2013

During a routine inspection

During our inspection and afterwards we were able to speak with the practice manager, a dentist, dental nurses and patients. Patients told us that the dentist always gave good explanations of proposed treatment. Patients received written details of cost of procedures.

The practice had a robust decontamination area protocol. Staff were able to describe the decontamination process to us, explaining the dirty to clean workflow which they adhered to within two designated decontamination areas. Decontamination equipment was maintained and tested by service engineers and operator checks were being carried out to the frequency recommended in the Department of Health guidelines. This ensured that patients were cared for in a clean and hygienic environment.

We saw policies and procedures covering infection control, cleanliness, complaints and health and safety. The practice had contracts for regular maintenance of equipment. We looked at a sample of the practice's policies and procedures and found these to be detailed, clearly written and easy to understand. The policies and procedures had been reviewed and updated as necessary.

All staff and patients who used the surgery were provided with information on the risks to their health and safety, protective measures and what to do in the event of an emergency.