- Dentist
Forest Gate Dental Care
Assessment report published 5 November 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 6 October 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Forest Gate Dental Care is part of Colosseum Dental UK a dental group provider. The practice is in Totton, Hampshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 13 staff, of which there were 3 dentists, 3 dental nurses, 1 trainee dental nurse, 1 dental therapist, 2 dental hygienists, 2 receptionists and the practice manager. The Clinical Governance Lead for the group was also present on the day to support the practice during inspection. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist and practice manager.
People's experience of this service
We reviewed patient feedback gathered from a number of sources, for example, patient surveys carried out by the practice, on-line feedback, and feedback in the form of compliments and complaints. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the dental practice, and its welcoming atmosphere.
Patients felt able to book appointments within an acceptable timescale for their needs. Any patient that need to be seen on the day due to a dental emergency, could be given an appointment on that day.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.