• Doctor
  • GP practice

Summerhill Surgery

Overall: Good read more about inspection ratings

243 Margate Road, Ramsgate, Kent, CT12 6SU (01843) 597158

Provided and run by:
Dr Simon Paul Grover

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 6 August 2018

Summerhill Surgery is a GP surgery providing services to approximately 6274 patients. It occupies a purpose built medical practice with easy access from the main road and has designated car parking facilities. It has been designed for disabled access and facilities include disabled toilets. There is a pharmacy based at the location accessed from the surgery carpark.

The practice team consists of a singlehanded GP with five regular locum GPs providing regular clinical sessions. There are three practice nurses and a health care assistant. They are supported by a team of reception and administrative staff overseen by the practice manager. The practice website is www.summerhillsurgery.com

The practice registered with the Care quality Commission on 29 November 2017 to undertake regulated activities. The service is registered for the following regulated activities;

Diagnostics and screening

Maternity and midwifery

Surgical procedure

Treatment of disease, disorder and injury

Out of hours GP provision is provided by IC24.

Overall inspection

Good

Updated 6 August 2018

This practice is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Summerhill Surgery on 8 May 2018.

At this inspection we found:

  • The practice had effective systems for managing medicines.
  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients were able to access appointments and reported that they received care when they needed it.
  • Staff told us the enjoyed working at the practice and felt valued and appreciated by their peers and the practice management team.
  • The practice supported staff in their development through continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • To establish and maintain a more effective relationship with the patient participation group.
  • To formally record actions taken to mitigate risks.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice