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Inspection Summary


Overall summary & rating

Good

Updated 6 June 2019

About the service:

This service provides care and support to one person living in a ‘supported living’ setting, so that they can live as independently as possible. The person’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support.

The person using the service had high support and care needs, requiring staff to be present throughout the day at night.

People's experience of using this service:

We received positive feedback about the care the person received. The service met the characteristics of Good in all areas.

The person received safe care. There were policies and procedures in place to help protect the person against abuse, harm or risks associated with their health or wellbeing.

Staff received appropriate training and ongoing support in their role.

The person told us that staff were kind and promoted their choice and independence.

The person was involved in developing their care plans and received care in line with their needs.

There were effective management systems in place to monitor the quality and safety of the service.

Rating at last inspection:

This was our first inspection of the service since it registered in October 2017.

Why we inspected:

This was a planned, comprehensive inspection of the service.

Follow up

We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated Good. We will continue to monitor the service through the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 6 June 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 6 June 2019

The service was effective.

Details are in our safe findings below.

Caring

Good

Updated 6 June 2019

The service was caring.

Details are in our safe findings below.

Responsive

Good

Updated 6 June 2019

The service was responsive.

Details are in our safe findings below.

Well-led

Good

Updated 6 June 2019

The service was well led.

Details are in our safe findings below.