We carried out a review of the data available to us about Gims Care Solution Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Gims Care Solution Limited, you can give feedback on this service.
Gims Care Solution Limited is a domiciliary care agency, providing a personal care support service to people who may have a mental health condition, learning disabilities, autistic spectrum disorder, dementia, physical disability, sensory impairment, older people, younger adults and children in their own homes and in supported living. Not everyone using Gims Care Solution Limited received regulated activity. CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living. At the time of the inspection, the service was providing personal care support to six adults and two children.
People’s experience of using this service and what we found
We received positive feedback from people and relatives and commissioners of the service. One person told us, “No issues or problems since we started, I cannot fault them as a service.”
Safe recruitment processes were in place to ensure staff were suitable for their roles. Staff received induction, training and supervision to carry out their role effectively and safely. Staff had received safeguarding training and knew how to act on any concerns. Risks to people’s safety and wellbeing were assessed and monitored. Medicine practices showed people received their medicines as prescribed. Staff carried out infection prevention and control measures to minimise the risk of the spread of infection.
The registered manager and provider had good oversight of the service. Quality assurance systems had been developed to monitor the service. Feedback from people, relatives and commissioners demonstrated they were happy with all aspects of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
The last rating for the service at the previous premises was Good (published on 26 February 2019). You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Gims Care Solution Limited on our website at www.cqc.org.uk.
Why we inspected
This inspection was carried out to check the safety and quality of the care people received.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
•Gims Care Solution Limited is a domiciliary care agency.
•It provides a personal care support service to people with a mental health condition, learning disabilities, autistic spectrum disorder, dementia, physical disability, sensory impairment, older people and younger adults in their own homes.
•Not everyone using Gims Care Solution Limited receives regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided.
•At the time of the inspection, it was providing personal care support to seven people.
•For more details, please see the full report which is on the CQC website at www.cqc.org.uk
People’s experience of using this service:
•Relatives told us staff were reliable and met people’s needs safely. People were safeguarded against the risk of harm and abuse. Staff knew how to provide safe care.
•People’s medicines needs were safely met.
•Staff protected people against the risk of infection.
•The provider ensured people were supported by suitable and sufficient staff. Staff received regular supervision and they told us they felt supported.
•People’s needs were assessed before they started receiving care and were supported by appropriately trained and skilled staff.
•People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
•People's care plans were person-centred. Staff knew how to provide personalised care.
•Staff treated people with dignity. People were involved in the care planning process and their independence was encouraged.
•People and relatives knew how to raise concerns and they told us the service was responsive.
•People, relatives and healthcare professionals were happy with the service and told us they found the registered manager approachable.
•The provider had effective systems and processes to ensure the quality and safety of service.
Rating at last inspection:
•The service was registered by CQC on 10 October 2017. This is the service’s first inspection since its registration.
Why we inspected:
•This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.
Follow up:
•We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.
•We made a recommendation in our inspection report, which we will follow up at our next inspection.