The Care Quality Commission
  • Dentist
  • Dentist

Bupa Dental Care Churchtown

125-127 Cambridge Road, Churchtown, Southport, Merseyside, PR9 9SD (01704) 506649

Provided and run by:
Apex Dental Care Limited

Important: The provider of this service changed. See old profile

All Inspections

3 April 2013

During a routine inspection

We spoke with three patients to gain their views about the dental practice. Patients told us the staff were very polite and helpful. A patient said, "I have been coming to the surgery for a long time and everyone is really good." Patients told us they were very pleased with the standard of care and treatment they received. They said the staff made sure they received sufficient information about their treatment options, so they were able to make informed decisions about what treatments were best for them. Patients said emergency appointments were available should these be needed.

The practice had procedures in place for checking the emergency equipment was working and emergency drugs were in date. We found up to date checks and audits of infection control which were carried out on a regular basis. These showed that the practice was meeting the required standards of infection control. A patient told us the practice was clean.

All staff were required to maintain a five year period of continuous professional development as part of their registration with the General Dental Council. We saw staff had received training, for example, life support and infection control to ensure they had the skills and knowledge to work safely.

Systems were in place to monitor the service provision to ensure patient safety. Patients told they were happy with the service they received.