The Care Quality Commission
  • Dentist
  • Dentist

Phoenix Orthodontics

20 Clarence Street, Gloucester, GL1 1DP (01452) 332444

Provided and run by:
Mr Rajesh Jagadish

Important: The provider of this service changed. See old profile

All Inspections

20 June 2013

During a routine inspection

We spoke with three people who used the practice. They made positive comments about the practice and the treatment they had received. People also told us that the staff were polite and respectful to them. One person told us that the practice was "very welcoming". We found that people were able to give their views about the service they had received. People told us how they had their orthodontic treatment explained to them and records that we looked at showed this.

Staff had received training to protect children and vulnerable adults from the risk of abuse. Everyone we spoke to said that the practice environment was clean when they visited. We found that there were effective procedures in use for the decontamination of dental instruments. We also found that quality monitoring systems were in place that included seeking the views of people using the service.