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Inspection Summary


Overall summary & rating

Good

Updated 14 August 2019

About the service

Ryan Care Residential is a residential care home registered to provide accommodation and personal care for up to 15 people, including people living with dementia. At the time of our inspection 14 people were living at the home.

People’s experience of using this service and what we found

People told us they felt safe living at the home and there were enough staff to support them. One person said, “Oh yes I’m safe, I only have to press the button and [staff] are there in seconds.” Systems were in place to protect people from abuse and new staff were safely recruited.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People’s needs were effectively assessed before they were supported by the home and staff worked effectively with other healthcare professionals to ensure people’s health and wellbeing was maintained. All the feedback about the food and drink at the home was positive. One person said, “The food is excellent, I can have a drink or snack anytime I want.”

All the people and relatives we spoke with gave us positive feedback about the staff at the home and we saw the staff knew the people they were supporting well. One person commented, “[The staff] are all great, I’m amazed by them. They’re all looking after us.”

People’s care plans reflected their needs and gave staff the information they needed to support them. People and their relatives were involved in the care planning and review process to ensure people’s care plans were person-centred. There was also a good range of activities on offer to people living at the home.

People and their relatives told us the home was well-led. There was a kind and caring culture amongst staff at the home and the health and social care professionals we spoke with gave us positive feedback about the leadership of the home.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 9 August 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 14 August 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 14 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 14 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 14 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 14 August 2019

The service was well-led.

Details are in our well-Led findings below.