Althorp Grange

Our overall rating of safe at Broomhill hospital had remained as requires improvement for long stay or rehabilitation mental health wards.

• Governance and leadership oversight still don’t meet required standards.
• Gaps in leadership knowledge and audit processes affected compliance and effectiveness.
• Frequent management changes caused confusion.
• Some leaders didn’t understand legal duties, leading to breaches.
• Governance improved but audits and complaint learning were weak. Although the provider investigated complaints, there was limited evidence to demonstrate how learning from these investigations was used to inform and drive service improvement.
• Staff rotas were poorly managed.
• New systems like Freedom to Speak Up were introduced, but leadership issues remain.
• Staff were unclear about their roles during the hospital’s transition.
• Medicines management were not robust.
• Leaders were visible and easy to talk to.
• Teamwork with external partners improved.