Althorp Grange

Our overall rating of caring at Broomhill hospital has remained as requires improvement for long stay or rehabilitation mental health wards.

• Therapeutic activities were often cancelled because of staff shortages. This disrupted people’s routines and made it harder for them to build independence and continue their recovery.
• Staff consistently demonstrated a caring ethos. Their interactions with people were discreet, respectful and responsive, offering emotional support, practical help and advice
• Staff understood people’s individual needs.
• Staff helped people understand and managed their care and treatment.
• Staff understood and met people personal, cultural, social and religious needs.
• Most people were involved in planning their care and assessing risks.
• Staff asked people for feedback about the care they received.
• Families and carers were kept informed and involved appropriately.