Archived: The Treatment Rooms, London

The Treatment Rooms is operated by RDA Medical Limited. The service has no inpatient beds. Facilities include one procedure room and one consultation room.

The service provides hair transplant surgery.

We inspected this service using our comprehensive inspection methodology. We carried out a short-announced inspection on 5 November 2019.

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

Services we rate

We have not rated this service before. We rated it as Good overall.

We found good practice:

• The service made sure that staff completed mandatory training.

• The service monitored the effectiveness of care and treatment and used the findings to improve them.

• The service was patient centred and organised to consider patients’ individual needs.

• The service had suitable premises and equipment and looked after them well.

• There were governance systems to monitor and improve high quality of care.

Dr Nigel Acheson

Deputy Chief Inspector of Hospitals (London)