Newbury Green Medical Practice

Updated 20 September 2018

Newbury Green Medical Practice provides primary care services to over 10,800 patients. The practice delivers services under a General Medical Services (GMS) contract.

The GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures, maternity and midwifery services, and treatment of disease, disorder and injury.

Regulated activities are delivered from the following address:

Newbury Place Health Centre

55 Rigby Street

Salford

M7 4NX

There are five partner GPs (3 female and two male), one salaried, and two regular part time locum GPs. They are supported by three practice nurses, two assistant practitioners, a physician associate, a healthcare assistant and two phlebotomists. There is also a practice manager and supporting administration staff.

The age profile of the practice population mostly consists of patients aged from 15-44. Information taken from Public Health England placed the area in which the practice is located as one on the deprivation scale of one to ten. (The lower the number the higher the deprivation). In general, people living in more deprived areas tend to have greater need for health services.

Patients requiring a GP outside of normal working hours are advised to contact the surgery and they will be directed to the local out of hours service which is provided by NHS 111.

Updated 20 September 2018

This practice is rated as Good overall. This is the first time the practice has been inspected.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Newbury Green Medical Practice on 14 August 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they could access care when they needed it.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• The practice should document discussions and learning around complaints.
• The infection control lead should have training to support this role.
• The practice should monitor the use of vaccines in the fridge so that any out of date medicines are disposed of.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 20 September 2018

Updated 20 September 2018

Updated 20 September 2018

Updated 20 September 2018

Updated 20 September 2018

Updated 20 September 2018