The Care Quality Commission
  • Care Home
  • Care home

The Berrys Carehome

Overall: Requires improvement read more about inspection ratings

43 Gardenia Court, Basildon, Essex, SS15 5PG (01268) 952152

Provided and run by:
The Berrys Carehome Limited

Important:

We served a warning notice on The Berrys Carehome Limited on 27 August 2025 for failing to meet the regulations related to safe care and treatment at The Berrys Carehome.

All Inspections

During an assessment under our new approach

Our assessment started on 28 July 2025 and finished on 20 August 2025. We carried out our on-site comprehensive assessment on 30 and 31 July 2025 as the service had not been inspected since 2018.

The Berrys Carehome is a residential care home providing accommodation with personal care for up to 3 people. The service provides care to older and younger people and people with a learning disability and autistic people. There were 3 people living at the service at the time of our assessment. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgement about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

We looked at all key questions and all quality statements. The rating at the last assessment was good. This has now changed to requires improvement. The provider was in breach of the legal regulations relating to safe care and treatment, staffing, premises and equipment and good governance.

We found environmental risks including fire safety were not well managed or monitored. Risks to people's safety were not always well documented and updated. There were not sufficient staff arrangements in place to support people effectively. People did not live in an environment which was adequate to meet their needs and was not well maintained. Governance systems needed improving to monitor the quality and safety of the service. The service was not working within the principles of ‘Right support, right care, right culture’ as people’s choices, independence and access to the community were not always guaranteed.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward. We have asked the provider for an action plan in response to the concerns found at this assessment.

13 November 2020

During an inspection looking at part of the service

The Berrys Care home accommodates up to three adults who have a learning disability and who may also have an autistic spectrum disorder. At the time of the inspection, one person was living in the service and receiving a regulated activity.

We found the following examples of good practice.

The service actively encourages professionals visiting the service to wear additional PPE when onsite to prevent cross-infection risks to staff and people living there.

People living in the service are supported to have COVID19 testing and seasonal preventative injections. Where people refuse due to behaviours that may challenge others, the service has risk assessments and processes in place to monitor and observe for any signs of being unwell.

Staff shift patterns have been extended to longer days to reduce staff footfall in the service and minimise risks to people living there. Staff supported these changes.

Further information is in the detailed findings below.

21 December 2018

During a routine inspection

The Berrys Carehome is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The Berrys Carehome accommodates up to three adults who have a learning disability and who may also have an autistic spectrum disorder. The Berrys Carehome is a terraced house within a residential area of Laindon. The premises enable each person using the service to have their own individual bedroom and adequate communal facilities are available for people to make use of within the service.

The care service has been developed and designed in line with the values that underpin the ‘Registering the Right Support’ and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

This inspection was completed on 21 December 2018 and there were three people living at The Berrys Carehome. This was the service’s first inspection since being newly registered with the Care Quality Commission.

The provider of the service was also the registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings across all the areas we inspected were as follows:

Suitable arrangements were in place to keep people safe. Policies and procedures were followed by staff to safeguard people and staff understood these measures. Risks to people were identified and managed to prevent people from receiving unsafe care and support. The service was appropriately staffed to meet the needs of the people using the service. People received their medication as prescribed and in a safe way. Recruitment procedures were followed to ensure the right staff were employed. People were protected by the providers arrangements for the prevention and control of infection. Arrangements were in place for learning and making improvements when things go wrong.

Staff had an induction to carry out their role and responsibilities effectively. Staff had the right competencies and skills to meet people’s needs and received regular training opportunities. Suitable arrangements were in place for staff to receive regular formal supervision. People’s nutritional and hydration needs were met. People received appropriate healthcare support as and when needed from a variety of professional services. The service worked together with other organisations to ensure people received coordinated care and support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

People were treated with care, kindness, dignity and respect. People received a good level of care and support that met their needs and preferences. Staff had a good knowledge and understanding of people’s specific care and support needs and how they wished to be cared for and supported.

Support plans were in place to reflect how people would like to receive their care and support, and covered all aspects of a person's individual circumstances. Social activities were available for people to enjoy and experience both ‘in house’ and within the local community. Information about how to make a complaint was available and these were managed well.

Suitable arrangements were in place to assess and monitor the quality of the service provided. There was a positive culture within the service that was person-centred, open and inclusive. The service sought people’s and others views about the quality of the service provided.

Further information is in the detailed findings below.