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The provider of this service changed - see old profile

We have removed an inspection report for Wynyard Woods from 11 September 2019. The removal of the report is not related to the provider or the quality of this service. We found an issue with some of the information gathered by an individual who supported our inspection. We will reinspect this service as soon as possible and publish a new inspection report.

Inspection Summary

Overall summary & rating


Updated 8 February 2020

About the service

Wynyard Woods is a care home which can provide personal care for up to 50 people. The care home accommodates people in one adapted building across two floors. One of the floors specialises in providing care to people living with a dementia type illness. At the time of this inspection, there were 46 people living at the service.

People’s experience of using this service and what we found

People felt safe and well cared for by staff who were kind and caring in their approach. Staff had the skills and knowledge to support people. There was a wide variety of activities and opportunities for people to integrate with the community to provide stimulation and avoid isolation.

Staff had been recruited safely and were provided with consistent support. Medicines were managed appropriately, and the service was clean and well-presented throughout. Extensive refurbishment provided a homely environment that people with a cognitive impairment could navigate independently.

Care records were person-centred and risks to people had been considered and reduced where possible. People were fully involved in the planning of their care.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had been deprived of their liberty lawfully.

Systems were in place to allow the registered manager and provider to continuously monitor the quality and safety of the service provided. People were at the heart of the service and their views were listened to.

For more details, please see the full report which is on the CQC website at

Rating at last inspection (and update)

The last rating for this service was requires improvement (published 3 August 2018) and there was one breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulation.

There was also an inspection on 1 August 2019 however, the report following that inspection was withdrawn as there was an issue with some of the information that we gathered.

Why we inspected

This was a planned re-inspection because of the issue highlighted above.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 8 February 2020

The service was safe.

Details are in our safe findings below.



Updated 8 February 2020

The service was effective.

Details are in our effective findings below.



Updated 8 February 2020

The service was caring.

Details are in our caring findings below.



Updated 8 February 2020

The service was responsive.

Details are in our responsive findings below.



Updated 8 February 2020

The service was well-led.

Details are in our well-led findings below.