InHealth Jarvis Breast Screening Centre

Updated 24 October 2025

We assessed InHealth Jarvis Breast Screening Centre from 16 April 2025 to 12 May 2025. InHealth Jarvis Breast Screening Centre provides diagnostic imaging to NHS patients. This assessment looked at diagnostic imaging services, we reviewed this service due to having an aged rating and concerns raised, which we rated as Good. The rating of InHealth Jarvis Breast Screening has been combined with ratings of the other services from the last inspections. See our previous reports to get a full picture of all other services at InHealth Jarvis Breast Screening Centre. In our assessment of diagnostic imaging services, we found senior managers were not visible and staff did not feel comfortable to raise concerns to senior managers, although there were routes in place to raise concerns. Staff were caring towards service users and each other. People thought staff were caring and kind and liked the site. We looked at people’s records, policies and other documents relating to the service and found the service was providing suitable care for people. We found the service was not supporting staff adequately, however, this was not impacting the service provided to people.

The service was in breach of legal regulation in relation to good governance, particularly shared direction and culture. We have asked the provider for an action plan in response to the concerns found at this assessment.

Updated 3 March 2025

Date of assessment: 16 April – 12 May 2025.

We reviewed this service due to concerns raised and the location not having had a recent inspection. During the inspection, we spoke with staff, leaders and people who used the service and found staff were caring towards people. However, there was a lack of communication from leadership to the staff. We found some senior managers were not visible and staff did not feel comfortable to raise concerns to senior managers, although there were processes in place to raise concerns. We looked at people’s records, policies and other documents relating to the service and found the service was providing suitable care for people. We found the service was not supporting staff adequately and there was a disconnect, however, this was not impacting the service provided to people. The service was in breach of legal regulation in relation to good governance, particularly shared direction and culture.