17 November 2016
During a routine inspection
The inspection took place on the 17 and 18 November 2016 and was announced.
The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
On the day of our inspection Home Sweet Home provided personal care and support to three people. Care was provided by the registered manager / owner with no other staff being employed. This meant that although we were able to carry out an inspection we could not rate the service as we had insufficient evidence on which to do so.
People told us they felt safe and were confident in the registered manager who provided their care and support.
People were safe because the registered manager understood their role and responsibilities to keep them safe from harm.
The registered manager understood the requirements of the Mental Capacity Act 2005 and their responsibilities to ensure that people who were unable to make their own decisions about their care and support were protected.
People had a good relationship with the registered manager and were treated with dignity and respect.