Updated 6 December 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 17 and 18 November 2016 and was announced. The provider was given 48 hours’ notice because the location provides a domiciliary care service and we needed to be sure that the people we needed to talk to were available. At the time of the inspection the service was providing personal care to three people.
The inspection was carried out by one adult social care inspector
Before our inspection we contacted one health and social care professional in relation to the care provided by Home Sweet Home. During our inspection we spoke with the registered manager / owner. On the second day of our inspection we visited and spoke with two people in their own homes. Following our inspection we spoke with one relative by telephone.
We looked at the provider’s records. These included three people’s care records and policies and procedures.
This service had not previously been inspected by us and we had not received any notifications. A notification is information about important events which the service is required to send us by law.
We did not ask the provider to complete a Provider Information Return (PIR) before our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.