You are here

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 22 May 2018

People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided and both were looked at during this inspection.

Hinckley Park Nursing Home provides accommodation for up to a maximum of 40 older people, including people that need support because of their physical frailty and those who need professional on-site nursing care because of their medical condition. There were 32 people in residence when we inspected.

The home is purpose built and made up of two floors, with lift access to the upper floor. A landscaped garden is available for people to enjoy.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The service met all relevant fundamental standards related to staff recruitment, training and the care people received. People’s care was regularly reviewed with them so they received the timely care they needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were friendly, kind and compassionate. They had insight into people’s capabilities and they respected people's preferences for the way they liked to receive their care.

People’s healthcare needs were met. They received timely medical attention, including nursing care, when they needed it and they also had access to external healthcare professionals, such as GPs, when this was required. Medicines were safely managed.

People were supported to have a balanced diet. They had enough to eat and drink and said they were provided with choices to suit their tastes and appetite. We received varied feedback regarding the quality of the food; a few people said the quality of the food needed to improve whilst others said they enjoyed their meals and had no complaints.

A few people said the quality of the food needed to improve whilst others said they enjoyed their meals and had no complaints about its quality.

The premises and equipment used to provide people with the care they needed were appropriately maintained throughout to ensure their safety. Systems were in place to ensure the premises were kept clean and hygienic so that people were protected by the prevention and control of infection.

The provider and registered manager led staff by example and enabled the staff team to deliver individualised care that consistently achieved good outcomes for all people using the service. There were arrangements in place for the service to make sure that action was taken and lessons learned when things went wrong so that the quality of care across the service was improved.

Inspection areas

Safe

Good

Updated 22 May 2018

The service remained safe.

Effective

Good

Updated 22 May 2018

The service remained effective.

Caring

Good

Updated 22 May 2018

The service remained caring.

Responsive

Good

Updated 22 May 2018

The service remained responsive.

Well-led

Good

Updated 22 May 2018

The service remained well-led.