Chorlton Place Nursing Home

Updated 23 June 2026

Date of assessment: 24 June to 20 July 2026.

This assessment was undertaken to follow up concerns identified at the previous assessment, including breaches of regulation and a subsequent Warning Notice issued under Regulation 12 (Safe Care and Treatment).

Chorlton Place Nursing Home is a care home providing accommodation, personal and nursing care for up to 48 older and younger adults.

The provider had made improvements since the previous assessment. People were treated with dignity and respect by caring and compassionate staff who knew them well and understood their needs. Staff were recruited safely, received training and support appropriate to their roles, and there were enough staff available to meet people's needs safely.

Improvements had been made to the management of oxygen therapy, medicines, clinical monitoring and the recognition and escalation when people’s well-being deteriorated. Medicines were managed safely. Medicines were available when required, and storage arrangements supported the safe and effective use of medicines.

Staff demonstrated a good understanding of people's risks and the actions required to keep people safe.

The provider had strengthened systems used to assess, monitor and mitigate risks to people's health, safety and welfare. Governance processes, audits, clinical monitoring systems and action plans provided improved oversight of service quality and safety. Leaders used information from incidents, audits and routine monitoring to identify risks, drive improvement and support learning across the service.

People received appropriate nutritional support, and ongoing improvements in the quality of the mealtime experience was observed. The home was clean, tidy and maintained to support people to live in a safe environment. Staff worked effectively with healthcare professionals to support people's changing health needs and promote positive outcomes.

At the previous assessment, the provider was in breach of regulations relating to safe care and treatment and good governance, and had previously breached regulations relating to dignity and respect. This assessment found that the improvements made had been sustained and further strengthened. Systems and processes were in place to assess, monitor and improve the quality and safety of the service, with effective oversight of risks and action taken when concerns were identified. As a result, the provider was no longer in breach of the regulations relating to safe care and treatment and good governance and remained compliant with the regulation relating to dignity and respect.

Updated 23 June 2026

People spoke positively about the care and support provided at the home. People felt they were treated with dignity and respect and that staff were caring, attentive and knew them well. People told us staff encouraged them to maintain their independence wherever possible and supported them to make choices about their daily lives and care.

People told us staff worked hard to meet people's needs and were supportive when additional help was required. People were offered choices about meals and feedback we received indicated improvements had been made to the dining experience, with meals reflecting people's preferences and individual dietary needs.

People were supported to take part in activities and social opportunities within the home. We saw activities adapted to meet the needs of people living with dementia and support meaningful engagement.

This assessment focused primarily on reviewing compliance with a Warning Notice relating to safe care and treatment. We observed staff interacting with people in a polite, respectful and friendly manner. Staff knew people well and demonstrated an understanding of their individual needs and preferences. People appeared comfortable in the presence of staff and were able to ask for support when needed. We observed staff responding appropriately and in a timely way to people's requests for assistance.

During our observations, people had access to drinks and refreshments and there were sufficient staff available to support people's needs. Interactions between people and staff were positive and person-centred, with staff taking time to engage with people and provide reassurance where required.

Evidence reviewed during this assessment provided assurance people were receiving safer care through improvements to medicines management, clinical monitoring, risk management and governance oversight. These improvements helped to support people's safety, wellbeing and overall experience of care.