The Care Quality Commission
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Archived: Weight to Go Limited

Overall: Good read more about inspection ratings

11-12 Highfield Road, Edgbaston, Birmingham, West Midlands, B15 3EB (0121) 693 4488

Provided and run by:
Weight To Go Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

2 June 2020

During an inspection looking at part of the service

We carried out an announced comprehensive inspection of Weight To Go Limited in January 2020, the overall rating was Good. The service was rated as Requires improvement for providing Safe services. This was because we identified a breach in Regulation 17 Good governance and areas where the provider must make improvements.

At this inspection, we carried out a focussed desk-based inspection of Weight To Go Limited on 2 June 2020 to check that the provider had made improvements in line with our recommendations. This report only covers our findings in relation to those requirements.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Weight To Go Limited on our website at www.cqc.org.uk.

The key question Safe is now rated as Good. The overall rating remains Good.

Our key findings were :

  • Following our January 2020 inspection, the provider had improved systems and processes to manage risk and keep patients safe.
  • In particular, the service had reviewed and improved processes to identify, mitigate and monitor risks from where clinical services were being delivered. Including implementing effective arrangements for the management of healthcare waste.
  • The service provided evidence to show they had an effective process for the management of Disclosure and Barring Service (DBS) checks.
  • The service had improved their processes for confirming the identity of people using the medical weight loss service.
  • The service had reviewed and improved their incident reporting systems and processes, so that risks could be accurately recorded and monitored.

Dr Rosie Benneyworth BM BS BMedSci MRCGPChief Inspector of Primary Medical Services and Integrated Care

10 January 2020

During a routine inspection

We carried out an announced comprehensive inspection at Weight To Go Limited on 10 January 2020 as part of our inspection programme.

The service provides surgical and non-surgical treatments for weight management to private (fee-paying) patients.

The Head of Clinical Services is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We received feedback from 13 people using the service through completed CQC comment cards. Feedback was positive about the service and included that staff were supportive and caring.

Our key findings were:

  • The service had put in place systems and processes to manage risk and keep patients safe, however not all systems or processes were effective or embedded. The provider sent us evidence following the inspection to show they had taken immediate action and responded appropriately to our concerns.
  • The service could demonstrate they were providing an effective service and had systems in place to closely monitor activity and performance.
  • Patient feedback about the service was positive, with people recommending the service to their friends.
  • The service was responsive to the needs of its patients and was able to offer a choice of weight loss solutions at various locations across the country.
  • The service had expanded since 2015 and the provider had kept up to date with technology to enable it to continue to provide a quality service. The management team were experienced and knowledgeable, and demonstrated they were able to effectively manage the service.

The areas where the provider must make improvements as they are in breach of regulations are:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care

(Please see the specific details on action required at the end of this report).

The areas where the provider should make improvements are:

  • The provider should improve their incident reporting systems and processes, so that risks are accurately recorded and monitored.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care