Updated 17 June 2020
The registered provider of the service is Weight To Go Limited. The address that is registered with CQC is 11-12 Highfield Road, Edgbaston, Birmingham, West Midlands, B15 3EB. More information about the service can be found on their websites www.healthierweight.co.uk (for surgical weight loss treatments) and www. slimwithoutsurgery.co.uk (for medical weight loss).
The service is registered with CQC to provide the regulated activity: Treatment of disease, disorder or injury.
Weight To Go Limited is an independent provider of surgical and non-surgical medically supervised programmes for the treatment of obesity in private (fee-paying) adults aged 18 years and older.
Patients self-refer to the service by completing an online form on the service’s websites or by telephone. Patients are not seen at the registered location. The provider has service level agreements in place with private hospitals nationally where patients can receive surgical treatment.
Surgical treatments are available to obese patients who have already tried non-surgical weight loss options and include laparoscopic gastric banding, gastric sleeve, gastric bypass (Mini and Roux en Y) and Endoscopic Sleeve Gastroplasty (ESG). Non-surgical options are designed for patients where a surgical procedure is unsuitable or not the preferred method of treatment and include the intragastric balloon and a medical weight loss programme.
Consultations for medical treatment of obesity are done over the telephone. The service prescribes licensed medicines for weight loss following an assessment which includes baseline screening and a telephone consultation with a doctor. The provider has an agreement with a pharmacy to dispense and post medicines out to patients.
The service employs bariatric specialist nurses who provide follow up care and advice to both surgical and non-surgical patients. Patients are offered face to face and telephone reviews. Face to face appointments are provided nationally from private hospitals or consulting rooms where the provider has service level agreements in place with.
The service has a management board made up of a Non-Executive Chairman, Non-Executive Director, Managing Director, and Medical Director.
The service employs a head of clinical services, 14 bariatric specialist nurses and a team of non-clinical staff. In addition to this, 21 consultants work under practising privileges (permission granted through legislation to work in an independent hospital clinic). The service refer patients to a dietitian and psychologist when these services are needed.
The service has a team of non-clinical staff (patient care team) who are based at the registered location. They are available to take telephone calls Monday to Friday between 8am and 7pm and 10am to 4pm on Saturday and Sunday. The service has an emergency telephone line and patients have access to advice and support from a bariatric nurse from 7am to 10pm Monday to Sunday.
Telephone and face to face appointments with a nurse are available between 8.30am and 9pm Monday to Friday and on Saturdays between 8am and 4pm.
Appointments with consultants vary and depend on the consultant’s availability, however appointments are available on evenings and weekends.
How we inspected this service
During this desk-based inspection on 2 June 2020 we reviewed information the provider returned to us to check that the provider had made improvements in line with our recommendations. This report only covers our findings in relation to those requirements.