Updated 22 August 2019
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team
One inspector conducted the inspection.
Service and service type
Maviswood is a supported living service. CQC regulates the care and support provided and not the environment. People had their own separate license agreements relating to the rent of their rooms. Maviswood was a house of multiple occupancy (eight people) where people had their own bedrooms. People had access to shared bathrooms, lounge, dining room, kitchen and garden. People came together during the day for one shared meal, agreed by people and prepared by staff.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
This inspection was unannounced and took place 23 May and 28 May 2019. Staff knew we would be returning on 28 May.
What we did
Before the inspection, we reviewed information we had received about the service since the last inspection. This included details about incidents the provider must let us know about, such as abuse; and we sought feedback from the local authority and other professionals involved with the service. We assessed the information that providers send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.
During our inspection visit, we spoke with five people using the service and three staff including the registered manager, home manager and care staff. We observed the support provided throughout the service. We looked at records in relation to people who used the service including two care plans and four medication records. We looked at records relating to recruitment, training and systems for monitoring quality.
After the inspection, we contacted healthcare professional supporting the service and the registered manager provided us with further evidence of good practice.