Plowman and Partners

Updated 15 January 2026

We carried out this announced on-site inspection on 18 May 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Plowman and Partners dental practice is in the London borough of Marylebone and provides private dental care and treatment for adults and children.

The practice had 7 treatment rooms. At the time of our inspection, there was a total of 22 staff, including 4 partner dentists and 4 associate dentists, all of whom had undertaken additional postgraduate training in a variety of dental fields and were recognised as specialists on the General Dental Council register. The dentists were supported by 4 dental nurses, 1 dedicated decontamination nurse, 5 dental hygienists, 3 receptionists and 1 practice administrator. During our inspection, we gathered feedback and spoke to a range of staff, including 2 partner dentists, 1 dental nurses, the decontamination nurse, 2 receptionists and the practice administrator.

Updated 15 January 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 24 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Plowman and Partners provide an excellent standard of care in every respect with the highest levels of professionalism. Staff on reception are prompt and efficient. The actual dentistry is of the highest standard, with appropriate follow-up care. Hygienist care is of the highest standard. Several members of my family now attend this practice, and I would recommend them with confidence.” Another patient told us, “Very skilled and professional. I feel I am in good hands with all the practitioners.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. One patient told us, “The receptionists have excellent customer care and are always accommodating.”

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. One patient told us, “Excellent care from [a partner dentist]. A very kind and skilled surgeon and dentist. Over several years I have received the best guidance and treatment. I feel very well supported in my dental journey and my family relies on their expert advice.”

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. One patient said, “Very thorough and user friendly. Dentists spot issues before they become a problem, and hygienists are excellent.” Another patient told us, “The hygienists are knowledgeable, take time to discuss the personalised advice and always explains what they are doing and why. The team at Plowman make what can be an anxious experience feel completely comfortable, and the gentle approach is really reassuring.”

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.