The Care Quality Commission
  • Dentist
  • Dentist

Turret Orthodontics Practice

258 Washway road, Sale, Cheshire, M33 4RZ (0161) 973 3501

Provided and run by:
Turret Orthodontics Limited

Important: The provider of this service changed - see old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 2 April 2025.

We found the practice had met regulations. Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks. Recruitment procedures reflected current legislation, but improvements could be made to ensure the provider consistently follows their recruitment policy.

There was effective leadership and a culture of continuous improvement. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

The practice is in Sale, Greater Manchester and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.

The practice had 5 treatment rooms. The total number of staff was 18.During the assessment we spoke with 2 orthodontists, 1 dental therapist, 3 dental nurses, 1 administrator, 1 receptionist, 1 business integration manager and the practice manager. We gathered feedback from staff and spoke to a range of staff during our assessment.

4 April 2013

During a routine inspection

During our inspection we spoke with two people receiving treatment and their parents, they told us: 'I understood why they were doing the treatment, they were absolutely fantastic'. The parent of one patient told us: 'I liked that they were firm about what we needed to do to make sure the treatment worked. They were upfront and that helped my X to comply with the treatment regime.'

The practice was modern and contemporary, with two waiting areas. The manager told us that they had made improvements to the waiting areas, following feedback via patient surveys and the comments box, these included music playing in the waiting areas and a water cooler in the upstairs waiting room.

We spoke with three members of staff and the manager, all were aware of their roles and responsibilities to safeguard children and vulnerable adults.

We observed that all areas of the premises were maintained to a high standard, with all areas clean and tidy. We spoke with two nurses and they were clear about their roles and responsibilities for cleanliness and infection control.

We spoke to the receptionist who was leading on the annual patient satisfaction survey, and saw the results on 2012 survey in which all areas were rated as excellent or very good.