The Haynes Clinic Limited Also known as Chicksands

Updated 21 September 2026

We inspected the Haynes Clinic on 30 July 2026.

We assessed the service to review the progress made after a letter of intent to take urgent enforcement action under section 31 of the Health and Social Care Act 2008 was issued to the provider following the inspection in December 2025. The service provided an action plan of the improvements it planned to make, and we reviewed progress against this action plan. We found that the service had made improvements and was no longer in breach of regulation.

The Haynes Clinic is an 18 bedded residential substance misuse service for men and women. It provides detoxification and 12-step based rehabilitation treatment. The Haynes Clinic includes a therapy unit known as ‘the clinic’ and 3 residential houses.

The Haynes Clinic has a registered manager in place and is registered with the Care Quality Commission to provide:

Treatment of disease, disorder or injury

Accommodation for persons who require treatment for substance misuse.

Updated 2 June 2026

We inspected the Haynes Clinic on 30 July 2026.

We assessed the service to review the progress made after a letter of intent to take urgent enforcement action under section 31 of the Health and Social Care Act 2008 was issued to the provider following the inspection in December 2025. The service provided an action plan of the improvements it planned to make, and we reviewed progress against this action plan. We found that the service had made improvements and was no longer in breach of regulation.

The Haynes Clinic is an 18 bedded residential substance misuse service for men and women. It provides detoxification and 12-step based rehabilitation treatment. The Haynes Clinic includes a therapy unit known as ‘the clinic’ and 3 residential houses.

The Haynes Clinic has a registered manager in place and is registered with the Care Quality Commission to provide:

Treatment of disease, disorder or injury

Accommodation for persons who require treatment for substance misuse.

Updated 16 June 2023

Updated 29 September 2021

The service had enough staff. Staff assessed and managed risk well and followed good practice with respect to safeguarding.

• Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the clients and in line with national guidance about best practice.

• The team had access to the full range of specialists required to meet the needs of clients under their care. Managers ensured that staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team.

• Staff treated clients with compassion and kindness and understood the individual needs of clients. They actively involved clients in decisions and care planning.

• The service was well led, and the governance processes ensured that its procedures ran smoothly.

However:

• Blood pressure and temperature monitoring for one client on a detox regime was not present within their file. This was not in line with The National Institute for Health and Care Excellence guidance which states close monitoring and review is needed.

• The provider’s accommodation was mixed sex. Bathrooms were not designated for males or females and sleeping areas were not separated for males and females.

• The client’s kitchen area at the clinic where clients could make hot drinks was unclean