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Princess Homecare

Overall: Requires improvement read more about inspection ratings

Princess Place, Trow Lane, Lyneham, Chippenham, Wiltshire, SN15 4DL 07483 300999

Provided and run by:
Exhilaro Ltd

Important: The provider of this service changed. See old profile
Important:

We served a warning notice on Exhilaro Ltd on 14 October 2025 for failing to meet the regulations related to good governance, safeguarding service users from abuse and improper treatment and consent to care and treatment at Princess Homecare.

Assessment report published 24 April 2026

On this page

Caring

Requires improvement

2 October 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

We have not awarded this service a score for Caring.

Find out about when we will not publish a key question score and what we look at when we assess Caring.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 2

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 2

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 2

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.