The Care Quality Commission
  • Services in your home
  • Homecare service

Princess Homecare

Overall: Requires improvement read more about inspection ratings

Princess Place, Trow Lane, Lyneham, Chippenham, Wiltshire, SN15 4DL 07483 300999

Provided and run by:
Exhilaro Ltd

Important: The provider of this service changed. See old profile
Important:

We served a warning notice on Exhilaro Ltd on 14 October 2025 for failing to meet the regulations related to good governance, safeguarding service users from abuse and improper treatment and consent to care and treatment at Princess Homecare.

Overview

Report published: 24 April 2026

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Good

  • Well-led

    Requires improvement

Specialisms / services

  • Personal care
  • Caring for adults over 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments

Who runs this service

  • Organisation

    Princess Homecare is run by Exhilaro Ltd

  • Mrs Audrey Priscilla Shotton-Gale
    Registered Manager

  • Mr Clive Brian Shotton-Gale
    Nominated Individual