You are here

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 22 May 2019

About the service: Weavers Court provides care and support to people living in an ‘extra care’ housing scheme. At the time of our comprehensive inspection of 1 May 2019, there were 43 people in receipt of the regulated activity of personal care.

People’s experience of using this service:

People were supported by sufficient numbers of staff to maintain choice, control and involvement in their care and daily routine.

Care plans indicated people’s individual preferences.

People were supported with their medicines where needed. There had been some medicine administration errors over the past year, however staff were being supported to address this through increased training and competency assessments.

Staff were kind, caring and promoted people’s dignity.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.

The registered manager provided staff with leadership and was visible and supportive. Staff were motivated and enjoyed working at the service.

Information from audits, incidents and quality checks was used to drive continuous improvements to the service people received.

Rating at last inspection: The service was rated ‘Good’ at our last inspection on 7 and 10 October 2016. The report following that inspection was published on 3 November 2016.

Why we inspected: This inspection took place as part of our planned programme of comprehensive inspections.

Follow up: We will continue to monitor this service according to our inspection schedule.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Inspection areas

Safe

Good

Updated 22 May 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 22 May 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 22 May 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 22 May 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 22 May 2019

The service was well-led

Details are in our Well-Led findings below.