Updated 14 August 2019
Samedaydoctor Central London Clinic is located in the London Borough of Westminster located at;
52 Queen Anne Street
The provider is registered with the Care Quality Commission (CQC) to deliver the regulated activities; treatment of disease, disorder or injury, and diagnostic and screening procedures. Samedaydoctor Central London Clinic is an independent health clinic based in central London. The clinic was founded in 2003.The provider, Sameday Doctor Holdings LLP, manages four other Samedaydoctor clinics, three are located in London and one in Manchester. Two of the clinics are under the providers Franchise. The clinics are closely associated with shared ethos, quality control, policies and procedures and have a shared intranet for easy access to information to ensure a consistent service is delivered across the providers locations.
Samedaydoctor Central London Clinic is the headquarters and offers general private doctor clinics, health screening, sexual health services and treatment, and travel medicine including yellow fever vaccinations.
The lead GP is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the clinic. Like registered providers, they are ‘registered people. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the clinic is run.
The clinic staff consist of a principal GP, medical staff, specialist nurses, nurses and administrative staff.
The clinic is open seven days a week, 364 days a year. Weekdays from 8:00am- 19:00 with shorter hours on weekends and bank holidays. According to the clinic staff, patients using the clinic are mainly overseas visitors, commuters to London, patients not registered with an NHS GP and some patients seeking sexual health services.
Before the inspection we reviewed a range of information. We reviewed information submitted by the clinic in response to our provider information request and the clinics previous inspection reports from May 2018.During our visit we interviewed staff, observed the premises and reviewed documents.
How we inspected this clinic
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.