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Archived: The Movement Centre

Reports


Inspection carried out on 15 November 2016

During a routine inspection

We carried out an announced comprehensive inspection on 15 November 2016 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

Inspection carried out on 15 November 2016

During Reference: R6 not found

Inspection carried out on 26 September 2012

During a routine inspection

People told us that they were happy with the service from The Movement Centre. People commented that they were consulted about the treatment available and how it would be carried out. They told us that staff respected their wishes and views.

Staff met children�s therapy and support needs in ways that were individual to them. We saw that detailed records gave staff the information that they required to do this. Plans were in place to support children in the centre and at home. Staff were aware of risks, their responsibilities and people's rights.

Children were protected because staff were confident about how to recognise and report abuse.

People said they were supported by a knowledgeable and well trained staff team who knew their child�s therapy and support needs. They told us that staff dealt with them in an open and friendly way. People said that the staff were competent and always acted professionally.

The service had not received any formal complaints. Systems were in place to investigate any poor practice. One person said, �I have never needed to complain but if I was unhappy I would just pick up the phone and talk to them. I have every confidence that it would be sorted out.�