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Reports


Inspection carried out on 25 November 2013

During a routine inspection

As part of our inspection, we spoke with the registered provider/manager, practice manager, two dentists, and four dental nurses.

We spoke with patients who were complementary of the dental treatment they received at the Wimbourne Dental Health Practice and of the professionalism of the staff. Comments included, “they take time and trouble” and “very respectful”.

People’s privacy, dignity and independence were respected. People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Care and treatment was planned and delivered in a way to ensure people's safety and welfare.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

People were protected from the risk of infection because appropriate guidance had been followed. People were cared for in a clean, hygienic environment.

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.