• Care Home
  • Care home

Paisley Lodge

Overall: Good read more about inspection ratings

Hopton Mews, Leeds, West Yorkshire, LS12 3UA (0113) 263 2488

Provided and run by:
Indigo Care Services Limited

Important: We have removed an inspection report for Paisley Lodge from 22 November 2018. The removal of the report is not related to the provider or the quality of this service. We found an issue with some of the information gathered by an individual who supported our inspection. We will reinspect this service as soon as possible and publish a new inspection report.

Latest inspection summary

On this page

Background to this inspection

Updated 12 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about infection control and prevention measures at this service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 10 February 2021 and was announced.

Overall inspection


Updated 12 March 2021

About the service

Paisley Lodge is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission regulates both the premises and the care provided, and both were looked at during this inspection. This service provides nursing and personal care for up to 45 people. At the time of this inspection there were 34 people using the service.

People’s experience of using this service and what we found

People were happy with the care and support they received and told us they felt safe. Staff told us they felt people were safe as they knew them well.

People felt there were a lot of activities to support people’s wellbeing and interaction.

Medicines were managed safely. Staff were aware of risks to people and knew how to keep them safe. The registered manager was monitoring accident and incidents and taking action to prevent re-occurrences.

Staff were recruited safely, were well trained and had the required skills to meet people’s needs. Staff told us they felt well supported and received supervisions and appraisals.

The home was clean and well maintained. There was an ongoing refurbishment plan which included improvements to many areas of the home including people’s bedrooms.

People and relatives spoke of the kind and caring approach of staff. We saw staff treated people with respect and maintained their privacy and dignity. People had access to healthcare services. People were happy with the choices and quality of food and said they received plenty to eat and drink.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update: The last rating for this service was requires improvement (published 26 October 2017). There was also an inspection on (17 and 18 October 2018) however, the report following that inspection was withdrawn as there was an issue with some of the information that we gathered.

Why we inspected: This is a planned re-inspection because of the issue highlighted above.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.