You are here

Inspection Summary


Overall summary & rating

Good

Updated 27 February 2021

Middleton Park Lodge is a nursing home that was providing personal and nursing care to 22 people at the time of the inspection. The service can support up to 50 people. The home is arranged over two floors accessed by stairs and lift. Both floors provide communal lounge and dining areas.

People’s experience of using this service and what we found

People living at the home and their relatives overall told us the home was a safe place for people to live. People and relatives were happy with the care they or their relative was receiving. Staff demonstrated a good understanding about how to safeguard people from the risk of abuse.

Recruitment procedures were robust and there were enough staff to care for people safely. The premises were well maintained, with regular servicing of equipment and the building carried out. Staff were observed wearing appropriate personal protective equipment (PPE) when delivering care.

Medication management was in place and there was evidence of lessons learnt where things had gone wrong and what the service had put in place to reduce the risk of this happening again.

We received positive feedback about management and leadership from staff, relatives and people we spoke with. Staff told us there was a positive culture at the home and they felt supported. One staff member said, “ The staff are brilliant, we all work as a team and support each other, best staff I have worked with.”

The registered manager and the operations director carried out a range of quality assurance audits to monitor and improve standards. An overall action plan was in place highlighting when these actions had been completed to demonstrate improvement in care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection.

The last rating for this service was good (published June 2018).

Why we inspected

We carried out an announced inspection of this service in between 28 January and 2 February 2021. The inspection was carried out due to concerns raised around medicine management.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The overall rating for the service has not changed and remains Good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Middleton Park Lodge on our website at www.cqc.org.uk.

Follow up

We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 27 February 2021

The service was safe

Details are in our safe findings below.

Effective

Good

Updated 27 February 2021

Caring

Good

Updated 27 February 2021

Responsive

Requires improvement

Updated 27 February 2021

Well-led

Good

Updated 27 February 2021

The service was well led

Details are in our safe findings below.