• Care Home
  • Care home

Middleton Park Lodge

Overall: Good read more about inspection ratings

Acre Close, Middleton, Leeds, LS10 4HX (01332) 712307

Provided and run by:
Indigo Care Services Limited

Latest inspection summary

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Background to this inspection

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

This inspection was carried out on day one by two inspectors. On day two a pharmacist inspector supported the inspection remotely looking at evidence on how the service managed medication. We also used an Expert by Experience to make telephone calls to people and their relatives. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. A governance specialist adviser supported the inspection remotely to gather evidence around how the home was led.

Service and service type

Middleton Park Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave a short period of notice regarding the inspection. This was because we needed to discuss the safety of people, staff and inspectors with reference to COVID-19.

Inspection activity was carried out between 28 January and 01 February 2020. We visited the home on 28 January 2020. Further inspection activity was completed via telephone and by email, including speaking with people living at the home, relatives and reviewing additional evidence and information sent to us by the service.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from professionals who worked with the service, including Leeds local authority. The provider had completed a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

During the inspection

We spoke with two people who used the service about their experience of the care provided. We spoke with six members of staff including the registered manager, deputy and operations director. We reviewed a range of records. This included four elements of care plans and 11 medication administration records (MARs). We looked at two staff files to check staff were recruited safely. A variety of other records relating to the management of the service were considered as part of the inspection.

After the inspection

We continued to seek clarification from the manager to validate evidence found, including quality assurance documentation and medication. We spoke with three people who used the service and their relatives about their experience of the care provided.

Overall inspection

Good

Updated 27 February 2021

Middleton Park Lodge is a nursing home that was providing personal and nursing care to 22 people at the time of the inspection. The service can support up to 50 people. The home is arranged over two floors accessed by stairs and lift. Both floors provide communal lounge and dining areas.

People’s experience of using this service and what we found

People living at the home and their relatives overall told us the home was a safe place for people to live. People and relatives were happy with the care they or their relative was receiving. Staff demonstrated a good understanding about how to safeguard people from the risk of abuse.

Recruitment procedures were robust and there were enough staff to care for people safely. The premises were well maintained, with regular servicing of equipment and the building carried out. Staff were observed wearing appropriate personal protective equipment (PPE) when delivering care.

Medication management was in place and there was evidence of lessons learnt where things had gone wrong and what the service had put in place to reduce the risk of this happening again.

We received positive feedback about management and leadership from staff, relatives and people we spoke with. Staff told us there was a positive culture at the home and they felt supported. One staff member said, “ The staff are brilliant, we all work as a team and support each other, best staff I have worked with.”

The registered manager and the operations director carried out a range of quality assurance audits to monitor and improve standards. An overall action plan was in place highlighting when these actions had been completed to demonstrate improvement in care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection.

The last rating for this service was good (published June 2018).

Why we inspected

We carried out an announced inspection of this service in between 28 January and 2 February 2021. The inspection was carried out due to concerns raised around medicine management.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The overall rating for the service has not changed and remains Good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Middleton Park Lodge on our website at www.cqc.org.uk.

Follow up

We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.