Our current view of the service
Updated
26 May 2026
We carried out this announced inspection on 16 June 2026.
We found the practice had met regulations
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. The practice should improve the recruitment procedure to ensure that appropriate Disclosure and Barring Service checks are completed prior to new staff commencing employment at the practice and ensure all staff have an appropriate induction.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice should improve the sharps procedures to ensure these are in compliance with the Health and Safety (Sharp Instruments in Healthcare) Regulations 2013.
The practice is in Keighley and provides private dental care and treatment for adults and children.
The practice had an onsite car park including dedicated parking for disabled people, and step-free access to the premises.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 4 dentists, 3 dental nurses, 2 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of the service
Updated
26 May 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 1 patient. On the day of our inspection, we spoke with and obtained feedback from a further 16 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Excellent every time, staff are caring and look after my needs. Never had an issue”.
“All my visits to Taylored Dental have been great. Staff are excellent, caring, considerate and very professional. I have recommended 4 people to have treatment here”.
“Always great service, friendly and caring”.
“The treatment I received was first class. It was always well explained and administered to the highest standard”.
“Friendly, helpful people. Very clear descriptions of issues, potential options, risks and treatment”.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.